Terms of service

1. INTRODUCTION

These Terms & Conditions (“Terms”) govern your access to and use of www.divazy.com (the “Website”) and the purchase of products from DIVAZY (“Company”, “we”, “our”, “us”).

By accessing the Website or placing an order, you agree to be legally bound by these Terms. If you do not agree, please refrain from using the Website.

2. PRODUCTS & DESCRIPTIONS

DIVAZY sells anti-tarnish fashion jewellery.

While we strive to ensure that product descriptions, images, pricing, and specifications are accurate:

·        Slight variations in color, finish, or size may occur due to lighting, photography, or screen resolution.

·        Product images are for illustrative purposes only.

·        Anti-tarnish does not mean permanent or lifetime resistance; product longevity depends on usage and care.

We reserve the right to modify product descriptions and pricing at any time without prior notice.

3. PRICING & PAYMENT

·        All prices are listed in INR (Indian Rupees).

·        We reserve the right to change prices without prior notice.

·        Payment must be made in full at the time of purchase.

·        Orders will not be processed until payment authorization is received.

DIVAZY does not store complete payment details. Payments are processed via secure third-party payment gateways.

If a pricing error occurs, we reserve the right to cancel the affected order and refund the amount paid.

4. ORDER ACCEPTANCE & CANCELLATION

4.1 Order Acceptance

An order placed on the Website constitutes an offer to purchase.
We reserve the right to:

·        Accept or reject any order

·        Limit quantities

·        Cancel orders suspected of fraud or unauthorized activity

Order confirmation email does not guarantee acceptance; acceptance occurs only upon dispatch.

4.2 Cancellation by DIVAZY

We reserve the right to cancel orders due to:

·        Payment failure

·        Suspected fraudulent activity

·        Product unavailability

·        Incorrect pricing or listing errors

In such cases, a refund will be issued to the original payment method.

5. SHIPPING & DELIVERY

·        Delivery timelines are estimates and not guaranteed.

·        DIVAZY is not liable for delays caused by courier partners, natural events, or circumstances beyond our control.

·        Risk of loss transfers to the customer upon delivery confirmation.

Customers must provide accurate shipping information. We are not responsible for incorrect address entries.

6. RETURNS & REFUNDS

Return eligibility is governed by our separate Refund Policy.

DIVAZY reserves the right to:

·        Reject returns showing signs of use, damage, or tampering

·        Deny refunds in cases of policy abuse

·        Deduct shipping charges where applicable

For hygiene and safety reasons, certain jewelry items may be non-returnable.

Refunds, where approved, will be processed to the original payment method within a reasonable time.

7. CHARGEBACK & PAYMENT DISPUTES

If a customer initiates a chargeback without contacting us first:

·        We reserve the right to dispute the chargeback with supporting transaction and delivery evidence.

·        Fraudulent chargebacks may result in blacklisting of the customer account.

·        Legal action may be pursued in cases of intentional payment fraud.

Customers are encouraged to contact our support team before initiating payment disputes.

8. USER CONDUCT

You agree not to:

·        Use the Website for unlawful purposes

·        Interfere with Website security

·        Submit false or misleading information

·        Attempt unauthorized access to systems

·        Copy or misuse content from the Website

Violation of these terms may result in legal action and termination of access.

9. INTELLECTUAL PROPERTY

All content on this Website, including:

·        Logos

·        Product images

·        Text

·        Designs

·        Graphics

·        Branding elements

are the exclusive property of DIVAZY and protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

10. DISCLAIMER OF WARRANTIES

The Website and products are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law:

·        We make no warranties regarding uninterrupted or error-free operation.

·        We do not guarantee that products will meet subjective expectations beyond stated specifications.

·        Anti-tarnish performance may vary depending on care, exposure, and usage.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law:

·        DIVAZY shall not be liable for indirect, incidental, special, or consequential damages.

·        Our total liability shall not exceed the amount paid by the customer for the product in question.

·        We are not liable for allergic reactions, misuse, improper care, or normal wear and tear.

Customers are advised to follow product care instructions.

12. MODIFICATIONS TO TERMS

We reserve the right to update these Terms at any time. Updated Terms will be posted with a revised Effective Date.

Continued use of the Website constitutes acceptance of revised Terms.

13. CONTACT INFORMATION

For inquiries regarding these Terms:

DIVAZY
Website: www.divazy.com
Email: [divazy.official@gmail.com]