Privacy policy

1. INTRODUCTION 

DIVAZY (“Company”, “we”, “our”, or “us”) is committed to safeguarding the privacy and security of individuals who access or use our website, www.divazy.com (the “Website”), or purchase our products.

This Privacy Policy describes how we collect, use, disclose, process, store, and protect personal information. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

If you do not agree with the terms of this Policy, you must discontinue use of the Website immediately.

2. SCOPE OF POLICY

This Privacy Policy applies to:

·        Visitors browsing the Website

·        Customers purchasing products

·        Individuals contacting us via email or social media

·        Users subscribing to promotional communications

This Policy does not apply to third-party websites, platforms, or payment gateways that may be linked to or integrated with our Website.

3. INFORMATION WE COLLECT

We may collect information directly from you or automatically through your interaction with the Website.

3.1 Information Provided Directly by You

Category	Types of Information	Purpose of Collection
Identity Information	Full Name	Customer identification
Contact Information	Email address, phone number	Order updates and support
Address Information	Billing and shipping address	Order fulfilment
Transaction Information	Order history, product selections	Processing and record-keeping
Communication Data	Emails, messages, inquiries	Customer service and dispute resolution

 

3.2 Payment Information

All payments are processed securely via independent third-party payment processors.

DIVAZY does not store or retain:

·        Credit or debit card numbers

·        CVV details

·        Banking passwords

·        UPI PINs

Payment processors operate under their own privacy policies and security standards. We are not responsible for their independent data practices.

3.3 Automatically Collected Information

Category	Examples	Purpose
Device Information	IP address, browser type, device model	Security monitoring
Usage Information	Pages visited, time spent, click patterns	Website optimization
Log Data	Access timestamps, referring URLs	System administration
Cookies & Tracking Data	Session data, cart information	Functional improvements

 

4. LEGAL BASIS FOR PROCESSING

We process personal data on the basis of:

·        Contractual Necessity – to fulfil orders and provide services

·        Legitimate Business Interests – to improve operations and prevent fraud

·        Consent – for marketing communications

·        Legal Obligations – where required by applicable laws

5. PURPOSE OF DATA USE

Your information may be used for the following purposes:

·        Order processing and delivery

·        Customer support and communication

·        Fraud prevention and risk management

·        Website performance enhancement

·        Marketing communications (subject to opt-out rights)

·        Enforcement of our Terms & Conditions

We do not sell, rent, or trade personal information to third parties.

6. DATA SHARING AND DISCLOSURE

We may share information with trusted third parties solely for operational purposes:

Recipient	Purpose
Payment Processors	Transaction processing
Logistics & Courier Partners	Product delivery
Hosting & IT Providers	Website infrastructure
Professional Advisors	Legal and compliance matters
Regulatory Authorities	When required by law

 

All service providers are contractually obligated to maintain appropriate confidentiality and data security standards.

7. INTERNATIONAL DATA TRANSFERS

Your personal data may be processed or stored in jurisdictions outside your country of residence. By using the Website, you consent to such transfers, provided reasonable safeguards are implemented.

8. DATA RETENTION

We retain personal information only for as long as necessary to:

·        Fulfil contractual obligations

·        Comply with legal requirements

·        Resolve disputes

·        Enforce agreements

Once retention is no longer necessary, data is securely deleted, anonymized, or archived in accordance with applicable law.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

·        Maintain user sessions

·        Enable shopping cart functionality

·        Analyze website traffic

·        Enhance overall user experience

Users may control cookie settings via browser preferences. Disabling cookies may impact certain website functionalities.

10. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards, including:

·        Secure Socket Layer (SSL) encryption

·        Access-restricted administrative systems

·        Secure hosting infrastructure

·        Routine security monitoring

While we strive to protect personal data, no electronic transmission or storage system can be guaranteed to be entirely secure. Use of the Website is at your own risk.

11. USER RIGHTS

Subject to applicable law, you may have the right to:

Right	Description
Access	Request a copy of your personal data
Rectification	Correct inaccurate information
Erasure	Request deletion of personal data
Restriction	Limit data processing under certain conditions
Withdrawal of Consent	Opt out of marketing communications

 

Requests may be submitted to:
divazy.official@gmail.com

We reserve the right to verify identity before fulfilling such requests.

12. CHILDREN’S PRIVACY

The Website and products offered by DIVAZY are not directed toward individuals under 18 years of age. We do not knowingly collect personal data from minors. If such information is discovered, it will be deleted promptly.

13. THIRD-PARTY LINKS

The Website may contain links to external platforms or social media channels. DIVAZY is not responsible for the privacy practices or content of third-party websites.

Users are encouraged to review the privacy policies of such external platforms.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law:

·        DIVAZY shall not be liable for indirect, incidental, special, or consequential damages arising from unauthorized access to personal data.

·        We are not responsible for security breaches caused by force majeure events, cyber-attacks beyond reasonable control, or user negligence.

·        We disclaim liability for third-party service provider data practices.

15. POLICY MODIFICATIONS

DIVAZY reserves the right to amend or update this Privacy Policy at any time. Changes will be reflected with a revised “Effective Date.”

Continued use of the Website following such updates constitutes acceptance of the revised Policy.

16. CONTACT INFORMATION

For questions regarding this Privacy Policy or data-related requests:

DIVAZY
Website: www.divazy.com
Email: divazy.official@gmail.com